Dedicated to your success.

Every minute of downtime can have a significant impact on your productivity and profits. If you’re experiencing a problem, our goal is to get you back up and running quickly.
Submit a RMA Request
Give us a call:
Monday – Friday, 8am-5pm Eastern
When you contact LaserLinc Support during regular business hours, you’ll be connected directly to our service support team for fast, expert advice from application engineers who understand your business challenges.
Resources

Whitepapers & Webinars

Closing the Loop Between In-process and Post-process Measurements of Flexible Medical Tubing Products for Compliance Validation

Demand for medical device consumables, such as tubing, is increasing, creating production challenges for manufacturers. One critical challenge is how to accurately measure flexible products for compliance validation without sacrificing production speeds.

Production Under Pressure: Why Vision and Manual Inspection Are Failing You

Join us for a deep dive into a new technology that provides 100% dimensional surface inspection of tubes, wires, cables, and more, using laser-line triangulation. Discover why leading manufacturers are abandoning manual inspection and underperforming vision systems in favor of this highly precise, fully automated solution.

FlawSence Surface Defect Detection

This webinar offers valuable insights into LaserLinc's FlawSense™ technology, a real-time, 3-dimensional laser-line triangulation defect detection system. Learn about its functionality, turnkey solutions, competitive advantages, and more.

Explore Videos

Inspired Demos & Testimonials

From the Customer: Why FlawSense is the Preferred Choice
FlawSense mobile solution on the extrusion line
Benchtop Ultrasonic Precision for ID, OD, Wall & Concentricity | BenchLinc UT
Take Control Of Your Extrusion Process
Support Options

We are here for you.

If you need help beyond phone support, we’ll work with you to get on-site service as quickly as possible to keep your operation moving.

Online RMA Support

Return Material Authorization

Our online RMA form provides a fast and convenient way to initiate a return for maintenance or repair of your LaserLinc equipment.

By completing the form, you will automatically receive an RMA number via email. This email will also include shipping instructions and documentation to ensure a smooth and efficient return process.

LaserLinc QuickSupport

Remote Computer Support

The LaserLinc QuickSupport download is a small executable (.exe) program to permit LaserLinc support staff to log into your system to aid in troubleshooting. If your Total Vu™ system has web access, you can establish a secure remote connection while maintaining phone contact. If your system does not have web access, contact LaserLinc by phone or email.

Note: QuickSupport is only for technical support of existing installations. Please use the Contact page for all sales or application-related questions.

Phone (USA):
+1 937 318 2440
+1 937 318 2445 (fax)
Online Support (USA):
Returns: Submit an RMA
Address:
777 Zapata Dr
Fairborn, OH 45324-5160
United States
Business Hours:
Monday – Friday
8:00am – 5:00pm
USA Eastern Time